Ms. Starkey’s Original Guide to Private Service Management is the Household Manager’s Bible. A new 704 page manual presents Starkey’s patented Service Management System for Customizing, Managing, and Delivering Service Expectations.
This one of a kind publication defines Household Management Terminology for the Luxury Market! Everything from the Relationship of Service, and Food and Wine Pairing, to Housekeeping, and Intelligent Home Technology. It is essential reading for everyone already in Private Service expecting high standards, for Family Offices,and for anyone seeking a bright new career in Household Management.
Setting Household Standards is a unique publication especially written by Mrs. Starkey for her high-net worth Principal Employers. It presents the role of the Employer in receiving service, what to expect from a Household Manager, and Management Tools for Accountability from Staff. It helps the Employer identify what Quality of Life means to them! It is a “must-have” guide, and an excellent how-to for everyone new in building a new home and in hiring Private Service Staff