The Starkey Household Management Systems is the fundamental and core knowledge for setting up any Service Management Plan, and effectively managing any home. This information is not offered anywhere except through Starkey International. This unique system and knowledge holds a US patent especially designed for managing the sophisticated private home. You will learn 11 management tools that will make daily operations within the home both functional and understood by your Employer and other staff members. There are 10 Standards or categories of Service, and a service language that you must also know to be highly successful in a private home. Without these tools, most household staff are in crisis mode. You must know how to think as a Household or Estate Manager and understand how the language is used in Private Service; because, like any profession, communication is key to success. This publication covers the Starkey Service Management System and management tools that presents an interactive communication process to identify, define, and organize service expectations; customize service; and specify the required service staff and their duties within a specified environment. It identifies the overall Lifestyle Management Plan. It also teaches how one would write a customized Service Management Plan and provides all the forms for completing a Service Management Plan ..
This publication presents essential knowledge for Household and Estate Managers, but also for Employers and members of the Family Office who support, hire, and dismiss household staff.